How to Change a Product Description

This guide will detail the steps needed to change the product description or short description.

1. Login to Crave CMS using your unique credentials

• Learn How to Login to the Crave CMS

2. Navigate to the menu

• Using the main navigation menu select Products > Menu
• The company menus will be displayed (the majority of companies only have one menu), double click on the menu to open it up

3. Navigate to category

• Once the menu is opened, navigate to the category your product is in
• Open up the category and find your product
• To access the product configuration, click on the 'edit' icon

4. Change Product Description

• Once your product page is open, check you are on the 'Generic' tab. 
• Amend the product description or short description and click 'Save and go' to return to the menu

5. Should I Use Short or Long Description?

• Short Description in only used in AppLess and is the description displayed on the menu list view. this is generally used to display pricing/sizing or a basic description of the product. (Example below with short description highlighted)

• Longer Description is used on In-Room tablets and AppLess and provides a longer description displayed to the guest when a product is selected/clicked. This description is usually more detailed. (examples below of a description on a tablet and AppLess  - both highlighted in yellow)

6. Publish Changes 

• To bring the changes through to your In-Room tablets, please publish the menu and schedule a restart.  Learn How to publish changes 
• AppLess, ServeSafely and Takeaway Today applications do not require any changes to be published