See how easy it is for guests to order using there mobile phones and how to handle and process orders.
Our Customer Success team can assist with any customer refunds. An email should be sent quoting the order number and the amount to be refunded to firstname.lastname@example.org.
Refunds are processed during business hours Monday to Friday and will take approximately 24 hours to be returned to the customers payment card. A confirmation email will be sent when the refund has been processed to the venue.
Yes, Crave Interactive, the parent company of TakeawayToday and ServeSafely, will send you a VAT invoice for both our fees and the payment processing fees for any orders processed through our online payment service provider.
Your Order Printer is connected to your Crave Console via Bluetooth. If you are setting up your printer for the first time or your printer has become disconnected, you can Learn How to connect and configure your printer.