If your In-Room tablet will not switch, in most cases this will due to the battery becoming depleted.
Our In-Room tablet charging guide will take you through some basic troubleshooting checks to identify if it is a charging issue or hardware related. Learn More about troubleshooting charging issues.
Each In-Room tablet must be programmed with the correct room number.
Occasionally in-Room tablets maybe moved to another room or the tablet has not been programmed with the correct room number. Please check our guide on how to troubleshoot and Learn How to ensure your tablets are programmed with the correct room number.
If you need to move an In-Room tablet to another room, please ensure you have programmed the In-Room tablet with the correct room number. Learn How how to assign a room number.
Each In-Room tablet must be connected to a Wifi and an internet connection at all times to ensure full functionality and minimise any disruption to your guests. Learn How to connect Crave Tablets to WIFI by following step by step instructions.