How to Hide / Unhide Menu Items

The Crave platform allows authorised users easy access to manage the availability of menu items. If you have sold out of a particular item, run out of ingredients or for any other reason, you can hide a menu item from your menu in real time. Your guests will not be able to view those items until you Unhide them again.

Menu items can be hidden or unhidden using any mobile device, tablet,  PC or the Crave Console by logging in to the Crave NOC. 

1. Accessing The Crave NOC

The first step is to login to the Crave NOC using the username and password which was provided during your onboarding. You can Learn How to login if this is your first time or you need further assistance.

Navigate to on any browser and enter your login details and select login.

Select Hide/Unhide menu items.

Please Note: If you are accessing your menu items from the Mobile Management Tool, this page will not be displayed and you will be taken directly to the menu items page.

2. Hide / Unhide Menu Items

The next steps describe how to Hide or Unhide menu items on your Mobile Order & Pay menu.

You can now use the following steps to locate you menu items.:
  • Use the All menu items filter to view Visible or Hidden menu items
  • Type the menu item name in the search bar and select search

Select Hide to remove the chosen product from your Mobile Order & Pay menu. 

A message will be displayed asking you to confirm that you would like to hide the menu item. Select OK to proceed. 

The hide button will change to red to indicate the menu item is no longer visible on your menu.

When you are ready to start selling a hidden menu item, perform the steps above and press the red Unhide button. The button will turn to green to indicate it is visible for your customers to order again..

Currently it is only possible to Hide and Show menu items within the Crave NOC. Modifiers can be hidden via the Crave CMS. Learn How to manage modifiers using the Crave CMS.

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